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Get help with your Plutus account, transactions, and technical issues. Our team is here to assist you.
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Frequently Asked Questions
How do I start using the flash transaction feature?
First, connect your wallet and verify your account. Choose a pricing plan that suits your needs, then navigate to the Flash section where you can configure your transaction parameters like amount, recipient address, and network selection.
Any rewards for using the system?
Yes, we offer rewards for users who actively participate and invite others to join the system. These rewards can include discounts on transaction fees, access to premium features, and more. Please contact our support team for more information on how to take advantage of these rewards.
What payment methods do you accept?
We accept major cryptocurrencies including Bitcoin, Ethereum, USDT, and other popular tokens. Payment processing is instant and secure through our integrated blockchain payment gateway.
How long do transactions take to process?
Flash transactions are typically processed within 1-25 minutes depending on the current activated server and network congestion. You'll receive real-time updates on transaction status the status indicator on the flashing page.
Is there a limit on transaction amounts?
Transaction limits depend on your chosen plan and verification level. Basic plans start from $10,000-$100,000 per transaction, while premium plans offer higher limits up to $100,000+ per transaction. Also, the flash duration also differs, our flash stays in wallet upto 120 days or more depending on your activated server plan.
Do you offer test transactions?
Yes, we offer test transactions for users to try out the system without funds but you have to wait for about 30 days because the free server is slow, congested and not powerful enough to handle high volumes of flash process which deals with sophisticated algorithms, ML Models and simulations. Please contact our support team for more information on how to access this feature.
How to Use the System
Account Setup
- • Create your account and complete email verification
- • Connect your preferred cryptocurrency wallet
- • Complete identity verification (KYC) if required
- • Set up two-factor authentication for security
Choose Your Plan
- • Browse available pricing plans
- • Compare features and transaction limits
- • Select the plan that fits your needs
- • Complete payment using supported cryptocurrencies
Configure Transaction
- • Enter the recipient wallet address
- • Specify the transaction amount
- • Select the blockchain network
- • Review and confirm transaction details
Execute & Monitor
- • Initiate the flash transaction
- • Monitor real-time progress in dashboard
- • Receive confirmation notifications
- • View transaction history and receipts